Terms and Conditions of Service
Updated 19 November, 2021
Terms and Conditions of Service
Updated 19 November, 2021
RELEVANT INFORMATION
It is a necessary requirement for the acquisition of the products offered in this site authorized by ZALOA Languages S.C. under the name of Spanish with ZALOA, that you read and accept the following Terms and Conditions that are written below.
The use of our services, as well as the purchase of our products and/or services will imply that you have read and accepted the Terms and Conditions of Use herein.
All purchases and transactions carried out through this website, are subject to a process of confirmation and verification, and product availability, validation of the payment method, validation of the invoice (if any) and compliance with the conditions required by the means of payment selected. In some cases an e-mail verification may be required.
The prices of the products offered in this Online Store are valid only for purchases made on this website.
PURCHASING POLICIES
You may only purchase products that are available for sale and whose details are described in the ZALOA Languages S.C. online store.
Once you have selected the products you wish to purchase, these products will be included in the shopping cart, in this case, you must select the option view cart, where you can modify your order, if you are sure of your purchase, select the option make / finalize purchase, where you must fill in your personal information and then select the payment option you want. (Check payment policies below).
Check that all personal and payment information is correct and complete, as the success of your purchase depends on it.
Our system does not allow modifications, so we ask you to carefully review your order, verifying the description of the service to be purchased. Once your purchase is completed, you will receive an email from us within 24 hours with the order confirmation.
Once the money is reflected in our account we will confirm the dates of the service according to what you have chosen to purchase. (See Service Policies below).
For any questions or clarification of your purchase please contact us at: spanish@zaloalanguages.com
In case you have discount coupons they must be entered at the time of purchase and only one discount coupon will be valid per purchase, if you do not use the coupons and make the purchase and can not be refunded the amount or canceled the purchase.
SHIPPING POLICIES
Due to the nature of the service, the shipping policy does not apply. All products and services offered are online.
PAYMENT POLICIES
Once you have made your purchase you will receive an email with your order number to confirm your order.
Paypal is our intermediary for electronic payments, so you must have a PayPal account linked to your Visa or MasterCard debit or credit card, if you do not have an account and want to obtain it, please visit directly the supplier's website.
It is important to consider that PayPal charges approximately 5.5% commission for receiving payment, this is NOT included in the price of the product and / or service should be considered as an extra cost.
Once the payment is reflected in our account, we will send you an email confirming your payment.
In case you require a Mexican invoice with the description of the taxes for the purchase of our products and/or services, it will be indispensable to send in addition to the proof of payment (in whatever means you have chosen), the complete fiscal data to the following email: info@zaloalanguages.com . It is necessary to consider that the invoice will be made in the same month that the receipt of the payment is confirmed.
CHANGE AND CANCELLATION POLICIES
For the following products: GO!Spanish, 15 days Challenge, Subjunctive Challenge, 5 weeks intensive Bootcamp and other online products, once the purchase is made it will not be possible to make cancellations or changes, at the moment any of these products is acquired the material will be sent and you establish the commitment to finish the corresponding contents.
PRIVACY NOTICE
This site https://zaloalanguages.com/ ZALOA Languages S.C., guarantees that the personal information you submit has the necessary security. The data entered by each user will be used only for the purpose of the subscription or contracted course, sending material, links and information and will not be given to third parties, unless it must be disclosed in compliance with a court order or legal requirements.
The subscription to advertising e-mail newsletters is voluntary and you may unsubscribe at any time by communicating your intention to info@zaloalanguages.com.
We adhere to Mexican law considering that at all times the data of members, subscribers who register through this page will be safeguarded.
ZALOA Languages S.C. reserves the right to change or modify these terms without prior notice.